POLICIES

APPOINTMENTS

Please arrive at your scheduled time.  We reserve the right to reschedule any late arrivals.

GRATUITIES

Please bring cash for any gratuities as the exorbitant credit card charges challenge our ability to keep our prices down.

CANCELLATIONS

Please provide at least 24 hours to cancel an appointment.  Appointments for large blocks of time (such as a Keratin Treatment or Corrective Color) cancelled with less than 24 hour notice will be subject to a $50 fee.

GUARANTEED SERVICE

We want you to be 100% satisfied! In the event you are less than that, please contact us within 5 days to address any issues you are having. After the 5th day, any revisions will be considered a new service.