FAQs2017-01-30T19:52:16+00:00
What are your policies and guarantees?2016-04-15T15:14:40+00:00

You can find details on our policies regarding appointments, gratuities, cancellations, and guarantees here.

Can I charge tips for my hair stylist?2016-04-14T04:52:57+00:00

We would prefer you bring cash for any gratuities as the exorbitant credit card charges challenge our ability to keep our prices down.

Do I arrive at my scheduled appointment time?2016-04-14T04:54:42+00:00

Everyone’s time is important! Please arrive at least 10 minutes before your appointment so we can utilize your full scheduled time to give great service.

Are there separate charges for shampoo or blow drying?2016-04-14T04:51:07+00:00

No! There is no additional charge for shampoos or blow drying with any cut or color service.

Do the other stylists have a wait list/cancellation book?2016-04-14T04:50:24+00:00

Yes!

How much does corrective color cost?2016-04-14T04:49:23+00:00

Corrective color prices vary depending on what our stylist needs to do. We encourage you to make a consultation appointment (free of charge) before scheduling the actual appointment.

What is a Global Keratin treatment?2016-04-14T04:48:36+00:00

The GKhair Hair Taming System with Juvexin is a professional in-salon treatment that penetrates the hair cuticle to improve texture, enhance manageability and reduce frizz for 3-5 months.

Can I book my wedding party before the books are open?2016-06-30T05:58:00+00:00

Yes!  All weddings are booked through our wedding coordinator (Jenny). Get more info here.

How many appointments can I make in advance?2016-04-14T04:45:40+00:00

Our books are open 2-3 months in advance.  At the beginning of each month, we open the next booking month.

How long does it take to get a cancellation with Mitchell?2016-04-14T04:44:42+00:00

Good question! When filling appointments from the cancellation book, we match days and times requested so it could be immediate or may be a few weeks out. Rest assured, we do our best and have great results!

Why does it take so long to get in with Mitchell?2017-01-30T19:52:17+00:00

Mitchell has been cutting hair for over 40 years and has established a loyal client base.  He is always happy to accommodate new clients and has an active wait list (cancellation book).

Aftercare Instructions for the Global Keratin Treatment2016-05-20T05:14:32+00:00

You must not wash your hair or put your hair behind your ear, use hair clips or put hair in a ponytail for 3 days after the treatment. Also, you must not use hair product, such as gel, etc. during this time. Any kinks that develop should be blown straight using a brush and hair dryer.

Can I get the Global Keratin Treatment done while pregnant or nursing?2016-05-20T05:15:21+00:00

No. This treatment is not recommended for individuals that are pregnant or nursing.

Can I swim in the pool or ocean after I get the Global Keratin Treatment?2016-05-20T05:17:26+00:00

Yes, after 3 days. However, sea water and chlorine reduce the life span of the treatment. Sea water and chlorine can strip the keratin out of the hair more quickly than normal water.

Can you apply this Global Keratin Treatment to hair that has a relaxer, straightener or hair color?2017-01-30T19:52:17+00:00

The Global Keratin treatment can be done on colored, highlighted, relaxed, bleached, permed or virgin hair.
It is best to color hair two weeks before the treatment or to wait two weeks after the treatment.

Will Global Keratin Treatment give me straight hair if my hair is curly or wavy?2015-12-29T04:21:48+00:00

This treatment is not a chemical straightener and will therefore reduce frizz and make your hair far more manageable. You may still have a wave but the styling time for your hair will be considerably reduced.

How long does Global Keratin Treatment last?2015-12-29T04:21:24+00:00

The Global Keratin Treatment lasts up to 3 months and could last longer depending how frequently the hair is washed. The treatment is not permanent and eventually washes out. Using the appropriate sodium chloride free shampoo and conditioner will help maintain the hair after the treatment.

What are the results of the Global Keratin Treatment?2015-12-29T04:20:55+00:00

This treatment makes the hair shinier and healthier while eliminating frizz. Your hair will also feel softer and will be more manageable.

What happens during a Global Keratin Treatment?2015-12-29T04:20:24+00:00

First, the hair is washed with a clarifying shampoo to open up the cuticles. Next, the treatment, containing the keratin is applied. Finally, heat is applied through a straightening iron. The heat seals the keratin into the hair and removes the frizz.